City Square Motel, 67 Swanston Street, Melbourne

Reviews

• Hammad Mansoor

  25.09.2018
  ★ ★ ★ ☆ ☆
  Motel's location is superb! Right next to the Federation Square and Flinders Street Station. The rooms were quiet and had all the amenities. Check in and check out were hassle free. Whilst clean, rooms and bathroom can certainly be improved. Reception area is very small. They forgot room service on our first day so had to remind them next morning. Reception should be 24 hrs or at least an emergency phone number. But the only thing that really put me off was deposit - $250 per room? And if you don't pay cash and use credit card instead, the deposit refund process is very complex, like the bank will hold the money and will release it after 5-6 business days once the hotel acknowledges etc etc. If you indeed need a deposit, consider improving the deposit refund process.

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